Policies

Welcome to Grow Cafe! To ensure a safe and enjoyable experience for everyone, please adhere to the following policies:

1. Socks Required
- For hygiene and safety, all children must wear grip socks, and adults must wear regular socks in the play area. Forgot your socks? No worries—socks are available for purchase!

2. Play Session Scheduling
- If you do not have a scheduled one-hour open play session, cafe orders are available for pick-up only.

- Walk-in play is allowed if reservations are available and space permits. Please check availability upon arrival.

3. Safety Waivers
- Safety waivers must be signed and completed before children are allowed to play. This ensures we have all necessary information and consent for a safe play environment.

4. Health and Safety
- To keep our play cafe healthy and safe, children showing symptoms of illness will need to reschedule their play session once they have fully recovered.

5. Cashless Facility
- We are a cashless facility. We accept all major credit cards and Apple Pay for your convenience.

Thank you for helping us maintain a safe and fun environment for everyone. Enjoy your time at Grow Cafe!

FAQs

What are your hours of operation?

- We are open Monday to Thursday from 9:00 AM to 4:00 PM, Friday & Saturday from 9:00 AM to 6:00 PM, and closed for regular business on Sunday except for private bookings.

What is the cost of admission?

Weekdays (M-F): $9.99 for 1 hour, $14.99 for 2 hours (for children 1 and up).
Saturdays & Holidays: $12.99 for 1 hour, $16.99 for 2 hours (for children 1 and up).
Children 5–11 months: $4.99 for 1 hour, $8.99 for 2 hours.
30 min extensions - Weekdays (M-F): $5.99, Saturdays & Holidays: $6.99
Children under 1: Free with a paid sibling.

What does admission include?

- Admission includes one - two hours of playtime. Two adults are included in the admission price, and additional adults are $7.00 each.

Do you offer memberships?

Yes! Members can enjoy the following benefits:

Reserve one hour of playtime daily, Monday through Friday. Half-off additional play time
Receive 50% off one coffee beverage of your choice every Wednesday.
Get 15% off all party booking packages.
Bring a friend and receive 50% off their visit each time!

What types of activities do you offer?

We partner with local groups to provide a variety of family-friendly activities, including arts and crafts, literacy enrichment, music and dance sessions, and more!

Cafe Information

What kind of drinks do you serve?

- We offer a full cafe menu with a variety of coffee beverages including lattes, espressos, and all your cafe favorites.

Do you serve food?

Yes! In addition to our drinks, we offer a selection of snacks and light fare for both children and adults, including delicious donuts from Beyond Amazing Donuts

Booking and Reservations:

How do I make a reservation?

- Reservations can be made online through our website or by calling our cafe during business hours. - Book Now

Can I book a private event?

Yes! Private bookings are available on weekday evenings and Fridays through Sundays. Check our availability here and feel free to contact us at info@growcafeclt.com with any questions.

Is there a cancellation policy for reservations?

- We kindly ask for 48-hour notice for cancellations or changes to your reservation to avoid charges. - **deposits are non-refundable.

Additional Information:

Do you have parking available?

- Yes, we have ample parking available for our guests.

Is the play area safe for children?

- Yes, our play area is designed with safety as a top priority, with age-appropriate activities and play areas.

Do you host birthday parties or special events?

Yes! Birthday parties and Special events are available on weekday evenings and Fridays through Sundays. Check our availability here and feel free to contact us at info@growcafeclt.com with any questions.

Are you accessible for strollers and wheelchairs?**

- Yes, our facility is accessible for strollers and wheelchairs.

Do you offer Wi-Fi?

- Yes, complimentary Wi-Fi is available for our guests.

If you have any further questions or would like more details, feel free to reach out to us directly. We look forward to welcoming you to our play cafe soon!